Privacy Policy

1. Introduction

Oil Compare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our heating oil price comparison service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you use our service, we may collect the following personal information:

• Email address
• Postcode (to find local suppliers)
• Order quantity preferences

Automatically Collected Information

When you access our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Provide heating oil price comparisons for your area
• Send you price quotes from suppliers
• Send price alerts and promotional emails (with your consent)
• Improve our website and services
• Analyse usage patterns and trends
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site
• Advertising cookies: Used to serve relevant advertisements (Google AdSense)

You can control cookie preferences through your browser settings.

5. Third-Party Sharing

We may share your information with:

• Heating oil suppliers: To provide you with price quotes
• Analytics providers: Such as Google Analytics
• Advertising partners: Google AdSense for relevant advertisements
• Legal authorities: When required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Quote request data is typically retained for 2 years.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Phone: 0800 123 4567
• Address: 123 Warmth Street, Heatville, HT1 2OL